Shipping policy
SHIPPING POLICY
Last Updated: September 16, 2026
BuckBlend works to process and ship orders as quickly and accurately as possible. This Shipping Policy explains shipping charges, order processing, delivery, tracking, damaged shipments, address errors, and other shipping-related matters.
By placing an order through BuckBlend.com, you agree to this Shipping Policy and our Terms of Service and Return and Refund Policy.
1. Shipping Rates
Current standard shipping rates include:
- Bottled products: $9.99 shipping
- 5 lb bag products: $19.99 shipping
Shipping charges are calculated based on the products in the order and will be displayed before payment is completed.
If an order contains products from different shipping categories, such as bottles and 5 lb bags, separate shipping charges may apply and may be combined at checkout.
Additional products, larger sizes, oversized items, special packaging, or other product categories may have different shipping rates.
The shipping amount displayed and accepted by the customer at checkout is the applicable shipping charge for that order.
2. Shipping Charges Are Non-Refundable
Shipping charges paid when an order is placed are non-refundable, except when BuckBlend determines that a shipping problem was caused by an error on our part.
This includes approved returns where the customer simply changes their mind or otherwise qualifies for a return under our Return and Refund Policy.
We understand that shipping can be expensive, particularly for heavier products.
BuckBlend does not control the rates charged by USPS, UPS, FedEx, or other shipping carriers. Carrier rates are established by those companies and may reflect package weight, dimensions, destination, fuel costs, delivery area, and other carrier charges.
3. Order Processing
Orders begin processing after they are received and payment has been successfully authorized.
Processing time is separate from carrier transit time.
Orders may require additional processing time during:
- Weekends
- Holidays
- High-volume periods
- Severe weather
- Product shortages
- Carrier disruptions
- Other circumstances outside our reasonable control
Customers will generally receive shipping or tracking information after an order has been prepared for shipment.
4. Order Cancellations
Cancellation requests must be submitted by email to:
within three (3) hours of placing the order.
The cancellation email must include:
- Customer name
- Order number
- Email address used to place the order
- A clear request to cancel the order
Email is required so BuckBlend can validate and document the cancellation request.
Cancellation requests received more than three hours after an order is placed will not be accepted.
A request made within the three-hour period does not guarantee cancellation if the order has already entered fulfillment or has shipped.
5. Shipping Address Responsibility
Customers are responsible for providing a complete and accurate shipping address at checkout.
Before submitting an order, please verify:
- Recipient name
- Street address
- Apartment, suite, or unit number
- City
- State
- ZIP code
BuckBlend is not responsible for delivery problems caused by incorrect, incomplete, outdated, or improperly entered customer shipping information.
If you discover an address error, contact buckblend@gmail.com immediately.
We will make reasonable efforts to correct the address before shipment, but address changes cannot be guaranteed after an order begins processing.
6. Address Corrections and Re-Routing
Once a shipment has been transferred to a carrier, BuckBlend may not be able to change or redirect the delivery address.
Any carrier address-correction, redelivery, forwarding, or rerouting fees resulting from information provided by the customer may be the customer's responsibility.
7. Tracking Information
When available, tracking information will be provided after the order ships.
Customers are responsible for monitoring the tracking information associated with their shipment.
Tracking information may take time to update after the carrier first receives the package.
8. Estimated Delivery Dates
Any delivery date or transit time displayed by BuckBlend, Shopify, or a shipping carrier is an estimate unless expressly stated otherwise.
Carrier delivery estimates are not guaranteed by BuckBlend.
Delivery may be affected by circumstances including:
- Severe weather
- Hurricanes
- Natural disasters
- Transportation interruptions
- Carrier delays
- Holidays
- High shipping volume
- Mechanical problems
- Incorrect addresses
- Regional disruptions
- Government action
- Events beyond BuckBlend's reasonable control
BuckBlend is not responsible for carrier delays that occur after a properly addressed shipment has been transferred to the carrier.
9. Packages Marked Delivered
If carrier tracking shows that a package was delivered but you cannot locate it, please first check:
- Around the delivery location
- With household members
- With neighbors
- With apartment or building management
- Mailrooms
- Package lockers
- Front, side, and rear entrances where applicable
- With the delivering carrier
If the shipment still cannot be located, contact us promptly at buckblend@gmail.com.
When reviewing a delivery claim, BuckBlend may consider available evidence including:
- Carrier tracking
- Delivery confirmation
- Delivery photographs
- GPS delivery information when available
- Shipping address provided by the customer
- Carrier records
- Customer communications
A carrier record showing delivery to the shipping address provided with the order may be used as evidence that the shipment was delivered, subject to applicable law and the facts of the particular claim.
10. Lost or Delayed Shipments
A package that has not arrived by an estimated delivery date is not necessarily considered lost.
Shipping carriers may experience delays or temporary tracking gaps.
If tracking appears stalled for an unusual period, contact us and we can review the available shipment information.
Where appropriate, BuckBlend may initiate or assist with a carrier inquiry.
Carrier investigations and claims may require additional processing time.
11. Damaged Shipments
Customers should inspect shipments promptly upon delivery.
If a package or product arrives damaged, contact:
as soon as possible.
Please include:
- Customer name
- Order number
- Description of the damage
- Photos of the damaged product
- Photos of the shipping carton
- Photos of the shipping label
- Photos of packing materials when applicable
Please do not discard the product, shipping carton, packaging materials, or shipping label until the claim has been reviewed.
These materials may be required for a carrier claim or replacement determination.
After review, BuckBlend may provide a replacement, refund, credit, or other appropriate resolution.
12. Refused Shipments
If a customer refuses delivery of an order without prior authorization from BuckBlend, the shipment will not automatically qualify for a full refund.
If the merchandise is returned to BuckBlend, any eligible refund will be determined after the merchandise has been received and inspected.
Original shipping charges are non-refundable.
Return shipping charges, carrier fees, and other costs associated with the refused shipment may be deducted from any refund to the extent permitted by applicable law.
13. Undeliverable and Returned Packages
Orders returned to BuckBlend because of:
- Incorrect addresses
- Incomplete addresses
- Invalid addresses
- Unclaimed packages
- Failure to retrieve a shipment
- Refused delivery
- Other customer-related delivery problems
will be reviewed after the merchandise is returned to us.
Original shipping charges are non-refundable.
If the customer requests reshipment, additional shipping charges may apply.
Any carrier costs incurred in returning the original shipment may also be deducted from a refund where permitted by law.
14. Return Shipping
All product returns require prior authorization from BuckBlend.
Do not return merchandise without first contacting:
When BuckBlend authorizes a return for reasons other than an error by BuckBlend, the customer is responsible for the cost of return shipping.
All authorized returns must be shipped using a trackable carrier service.
Customers should retain the tracking number and shipping receipt until the return has been received, inspected, and any approved refund has been processed.
BuckBlend is not responsible for customer returns that are lost, damaged, delayed, or misdirected while being shipped back to us.
Original shipping charges are not refunded on authorized customer returns.
15. Payment and Shipping Disputes
If you believe there is a problem with the shipment or delivery of your order, please contact us at buckblend@gmail.com so we have an opportunity to review and resolve the matter.
BuckBlend maintains records related to orders and shipments, which may include:
- Order information
- Shipping addresses
- Fulfillment records
- Tracking numbers
- Carrier information
- Delivery confirmations
- Delivery photographs
- Customer communications
- Return information
- Refund information
These records may be provided to payment processors, credit card issuers, banks, or other financial institutions when responding to a payment dispute or chargeback.
16. Shipping Restrictions
Certain products may be subject to shipping restrictions because of:
- Size
- Weight
- Carrier limitations
- Product characteristics
- State or local regulations
- Other legal or logistical requirements
BuckBlend reserves the right to cancel and refund an order when we determine that we cannot lawfully or reasonably ship the product to the requested destination.
The ability to purchase or ship a BuckBlend product to a particular location does not constitute a representation that use of that product is legal in that location.
Customers remain responsible for complying with applicable hunting, wildlife feeding, baiting, attractant, mineral, scent, and other laws and regulations.
17. Changes to Shipping Rates
BuckBlend may change shipping rates for future orders at any time.
Changes do not affect shipping charges already paid on a completed order unless the customer requests a modification that results in additional shipping costs.
18. Contact Us
For questions regarding shipping, tracking, damaged shipments, address problems, or delivery concerns, contact:
BuckBlend.com
Email: buckblend@gmail.com
Business location: Pasco County, Florida